It Cosmetics - They won't stop charging me!!!
I have called in 3 times now and I still get charged $53.94 twice on the same day every month. They won't stop, I had to cancel my card.
They keep saying the other company Guthery is the reason why, this is getting ridiculous. They have "escalated" the issue and I am waiting on a manager to call me now.
I have asked for a refund, again, I had my bank put a fraud alert on my account. It's too bad because I liked the product, but I will never buy from them again I don't know why this dumb thing requires a minimum of 100 words, I don't have anything else to say, so I am going to write this nonsense sentence to meet the minimum word count requirement.
Reason of review: Poor customer service.
Monetary Loss: $214.
Preferred solution: Full refund.
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Comments
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I am having the same experience. They're not shipping anything, just continuing to bill me.
I am so disgusted. This is stealing, and they know it. We need to get together and start a class action lawsuit. I wonder how many people don't notice the charge, and this company is just stealing their money.
THEY ARE STEALING!!
They are not shipping a product, but they are still billing. I cannot even process this in my brain.
I just emailed them because they charged me this month but they can't even tell me how to see the order. I have no idea what is even coming to me.