I tried to cancel but they still sent products. I went ahead and called them so I could pay for what they sent as to not get a bad credit report plus to make sure they cancel. Suddenly they come up with some mysterious amount that they say I owe for a shipment 9months...Read more
It cosmetics ripped me off!!!!
Charged me for 3 months of cosmetics i didnt receive plus id called and cancelled this makeup. They can show no proof they sent it and i cant prove i didnt get it. They say i got it june 2017 ive gotten 2 bills and nothing else.
Where do you begin with this company?? When you ordered the product the 1st time you agreed to pay so much every couple months and they keep sending the products. I hated the foundation from the start but I really liked the powder, lipstick and mascara that came with...Read more
It cosmetics autopay nightmare
After a year I’m still getting charged from it cosmetics I canceled my account and they’re still charging me I’m gonna get a lawyer !!!
I got my order on Christmas. I thought i was going to have flawless looking air brushed skin.... Not even close.... The foundation and powder dont stay on and my face looks greasy and worn within an hour of putting it on. I have better coverage and a more flawless look...Read more
It Cosmetics - Dollar store makeup
Does not do anything they say. Cost way to much. I will stick with my Clinique. I do not mind paying if it does what they say but IT does not.
I moved and told them we were moving and needed to cancel. They instead put a suspension and shipped later without us asking for a new shipment. Now they are threatening with collections will be reporting to the Better Business Bureau for bad practices. My wife liked...Read more
I didn't like
- Forced shipments
- No cancellation allowed
- No choice on products
It Cosmetics - Cancelled product keep coming
I purchased the product wasn’t for me. Cancelled on first order. They just kept coming and I was getting billed. So I call and I return the product to get refunded. Bank states no refunds have been made and this as been four times now. They say I never cancelled my orders. THIS IS NIT A GOOD COMPANY TO BUY FROM.
I placed an order for the CC Cream (Your Skin but better) and Lip Liner / stain. I was disappointed when I finally received my package to open the parcel and find out that I received Eye concealer and Pore Pads. I have been trying daily to contact the company- when I...Read more
I didn't like
- Lack of customer service and incorrect products received
I ordered It cosmetics and it took forever to get the product. It took forever to receive my products I thought they had lost my order. So I canceled the service by the time I got my first shipment. They continued to ship products and charge my credit card. I called...Read more
Do you have something to say about It Cosmetics? What happened? What can we help you with?