It Cosmetics, continues to charge our credit card, and bill us after asking them to stop
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New ReviewerMy wife ordered one sample box, checked no on the auto refill portion. They sent another box with 5 small items, and charged our credit card without our permission for $131.82.
I have called and called, they never answer the phone you simply go on hold for literally hours, then the call drops. I am calling my credit card company tomorrow to block any and all charges from this company. Something needs to be done about them. A class action lawsuit would be a start, I have never dealt with a company that is this shady in 40 years.
I hope nobody purchases anything from them. 'Buyer Beware"
Reason of review: Order processing issue.
Monetary Loss: $132.
Preferred solution: Full refund.
Location: Seattle, Washington
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