It Cosmetics Bye Bye Foundation Review
New Reviewer
1 comment
Extremely upset ! I called into pay my bill of $139.00.
I looked at my bank today they not only charged me $139.00 they charged me another $53.00. I called customer service and they are trying to tell me they are back charging me and to return the product after I'd opened it wondering why I continue to get shipments and products I did not order !!
Very poor customer service and the make up isn't worth $192.00 ! Plus the rep barely spoke clear English and I don't think she understood what I was saying !!!
Reason of review: Problems with payment.
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They signed me up for automatic shipments when I never asked for them. The service representative was very nice and she apologized for the confusion.
She told me that I would be getting an address label to send everything back. We'll see.
I think the company should make it clear that when you buy their specials on tv that you are signing up for a membership that entails more product automatically being shipped to you. I intend to use this product until I get their return label and I won't be paying anything for doing so.