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1.0

SAME ISSUE AS MOST PEOPLE. I CALLED TO ORDER MY $39.95 TRIAL KIT TO SEE IF I WOULD LIKE IT OR NOT.

OF COURSE THE PHONE CALL WAS OVERSEAS. WHEN PLACING MY ORDER I SPECIFICALLY TOLD THEM I DID NOT WANT TO GET LOCKED INTO A MONTHLY CONTRACT. I WAS ASSURED THAT I WOULD NOT THAT THIS WAS JUST A TRIAL OFFER. I TOLD THE WOMAN I DON'T WEAR MAKE-UP EVERY DAY SO THERE IS NO NEED TO HAVE A MONTHLY SUPPLY SENT TO ME.

I DO A LOT OF ONLINE PAYMENTS AND CHECK MY BANK ACCOUNT AT LEAST ONCE A WEEK AND SAW A CHARGE FOR $49.95. LOW AND BEHOLD THE CROOKS AT IT COSMETICS CHARGED MY ACCOUNT AND SENT OUT ANOTHER PACKAGE.

I WAS OUTRAGED AND CALLED IMMEDIATELY. I CAN'T STAND TALKING TO ANYONE OVERSEAS. I CAN'T UNDERSTAND THEM AND THEY ARE CONSTANTLY STATING I AM SORRY.

I ASKED TO TALK TO A SUPERVISOR. THIS IS WHERE A LAW SUIT SHOULD BE ADDRESSED. I WAS TRANSFERRED TO A GENTLEMAN NAMED SCOTT HERE IN THE U.S. I TOLD HIM I WAS TOLD THAT THIS WAS NOT A COMMITMENT ORDER THAT I PLACED AND I WANTED MY MONEY BACK.

HE TOLD ME TO SEND THE PACKAGE BACK AND THAT IT HAD TO BE SENT BY FEDEX AND THAT I WOULD NOT GET MY TOTAL AMOUNT OF MONEY BACK. I ASKED WHY FEDEX AND HE SAID BECAUSE THAT IS THE ONLY METHOD OF SHIPPING THEY USE. THE PACKAGE I RECEIVED WAS USPS AND IT ONLY COST THEM $3.75 TO MAIL OUT THE PACKAGE. HE TRIED TO TELL ME THAT THE COST OF SHIPPING AND PROCESSING WAS AROUND $19.00 THAT WOUL BE DEDUCTED FROM THE $49.95.

THEY ARE CROOKS STAY AWAY FROM THEM.

MAC, BOBBI BROWN, EVEN CHRISTIAN DIOR MAKE UP IS LESS EXPENSIVE IN THE LONG RUN THAN THIS ***. SHAM ON YOU SCOTT AND ANYONE WHO IS AFFILIATED WITH THIS OVER RATED AND PRICED COSMETICS.

Reason of review: All of the above.

Monetary Loss: $50.

It Cosmetics Cons: I did not like.

Location: Woking, England

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Guest

Sounds like the company and product suck. Thanks for the info.

All I see is SCAM. It's a shame.

Guest

Received original order then continued to be charged. I have never received another package.

They are nice on phone but do not call you back. They do not resolve your issues.

DO NOT ORDER ONLINE... You will continued to be charged.

Guest

This company is a *** rip-off. Don't order from them, you will be sorry if you do. They just keep charging your card for bogus amounts.

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