It Cosmetics
Reviews and Complaints
Made in China
User's recommendation: Do not buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon't make mistake with an order - you will be sent into a tail spin of no assistance
Preferred solution: Let the company propose a solution
Purchase from QVC
Preferred solution: Full refund
Do not buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon't Buy Their Products
Preferred solution: Full refund
Brow gel pencil
I wish you luck if your order does not arrive
Preferred solution: Deliver product or service ordered
Unethical
- Product is fine
- Charged me for returned product
Preferred solution: Don't charge me for unopened product returned.
Good quality and always corrected any errors
Good product- don’t buy directly from them!
I have been an IT lover for many years but always purchased from Ulta or HSN/QVC. Love the products and am never disappointed.
Last month I purchased directly from them and one of the items received expires next month! Also the mirror fell off immediately! I threw away all of my order info so didn’t Pursue returning it. The product itself is great so I was just dealing with it.
When the mirror fell out again yesterday I reached out to CS to let them know the item was a bummer. They apologized that I wasn’t satisfied and that was it. So I responded again that the product is great but it wasn’t a premium experience by sending expiring/defective packaging. They offered a 10% off coupon that expired today!!!
When I called it out they sent me one good for a month.
I’m beginning to think IT is expiring. Why they didn’t just replace the product is beyond me.
They animal test, please read
- Expensive for 3 items eye brow pencil breaks mascara dries up
Buy from QBC
Over Hyped Marketing
Preferred solution: a discount on my next purchase
Fraud
- False advertising trial subscription
Preferred solution: Price reduction
Enhances the wrinkles and age spots
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